The time taken to deliver key customer service reports was at an unsustainable level of 1.5 days. The company endeavoured to find a feasible technology to expand their services— without increasing costs
By automating reports with a virtual workforce, reports that would of previously taken 1.5 days, are now produced within a mere 6 minutes.
Read the full case study below to discover how a virtual workforce can transform your business
Challenge This multinational retailer was looking to simplify a complicated process of reporting on credit on millions of customers. The information required to produce DSAR credit reports involved accessing data...