Case study: Telecoms & Internet Services

Challenge

The time taken to deliver key customer service reports was at an unsustainable level of 1.5 days. The company endeavoured to find a feasible technology to expand their services— without increasing costs

Solution

By automating reports with a virtual workforce, reports that would of previously taken 1.5 days, are now produced within a mere 6 minutes.

Read the full case study below to discover how a virtual workforce can transform your business

 

Click here to read full case study 

Add a comment

*Please complete all fields correctly

Related Articles

Posted by thoughtonomy | May 3, 2017
Challenge Launched in the early nineties, this leading UK food manufacturer had reached a growth milestone that required them to run a 24/7 service. Their service provider believed it was...
Posted by thoughtonomy | May 3, 2017
Challenge This multinational retailer was looking to simplify a complicated process of reporting on credit on millions of customers. The information required to produce DSAR credit reports involved accessing data...
Posted by thoughtonomy | February 23, 2017
Challenge As one of the oldest mutual life assurance companies in the UK, this savings, investments and pensions organization was searching for a way to better serve their 400,000 customers....

Experience the technology for yourself

Request a demo