News

28 April 2017

Here’s some clichéd opening statements for you: “In today’s fast-paced economy”….”In this digital age”….”In this modern world of computing”..  I could go on.  But I’m not going to.  Instead I’m going to share with you why I think that the industry that I’m deeply invested in, that I think is going to change the future...

28 April 2017

Two years ago I played my part in the deployment of what was at that time the largest deployment of RPA to date, a flagship solution delivered a few thousand miles away from our HQ in London, absorbing the workload of many hundreds of FTE and delivered in just 4 months. In recent times it...

08 March 2017

OK, I am just going to say it…Millenials are a pain to hire. We all want them for their fresh thinking, nascent understanding of social and digital, and their ability to network.  Yet put them in your business and they complain about the lack of apps, struggle to use Outlook to schedule a project meeting,...

08 March 2017

There has been a subtle change in language regarding the treatment of customers and it’s one that’s important for organisations to embrace if they want their customers to stay loyal, and their business to remain relevant.  The term ‘Customer Service’ doesn’t fully reflect how businesses and customers interact in a digital economy – we need...

13 December 2016

It’s true, the robots are truly making their way from the manufacturing floor into our lives – especially in daily administrative and operational support services. These manual labor activities, which rely on common human interaction with technology and systems, can increasingly be handled by automatons, while basic tasks of data and information processing will become...

12 December 2016

What’s your favourite robot? The Terminator? Robocop? work is a case in point), create labour efficiencies (see Toyota) and are easy to describe. By contrast Robotic Process Automation is a trickier proposition; abstract, unseen and outside of the real-world experiences of many people. Those of us working within the RPA industry have all had at...

06 December 2016

Something I’m often asked is whether Robotic Process Automation and Virtual Workforce technology will replace whole swathes of jobs. It makes for great copy on a slow news day to say that the robots are going to take over. But job replacement is not where Thoughtonomy is at.  We’re focusing on creating a world of...

22 November 2016

If you’re not sure about whether to implement Virtual Workers in your business, here’s a really quick and dirty way to help you make your mind up.   6 Things a Virtual Worker Won’t Do   1. Be late for work 2. Use company time to do online shopping 3. Use company premises as the...

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