Ovum report on robotics and automation

June 26, 2013 | Technology, Uncategorized

Respected independent analyst firm Ovum has published its first ever comprehensive study around robotics and automation – highlighting emerging technology as an additional instrument in sourcing strategies.

Ovum outlines how these disruptive trends will become intrinsic to enabling cloud and removing the complexity and potential for human error, while at the same time allowing seamless scalability and automatic load balancing.

The report assesses how service providers are trying to transform their service delivery models beyond projects that are largely dependent on labour arbitrage. Ovum believe that process automation is a major trend, from both an operational and business process perspective. Read more

Add a comment

*Please complete all fields correctly

Related Articles

Posted by thoughtonomy | February 6, 2017
Here it is! The first edition of “The Virtual Workforce Express”, with all the latest Thoughtonomy and RPA news. Inside the first edition: find out how RPA is at the...
Posted by thoughtonomy | February 3, 2017
During the darkest hours of the night, what’s going on in your business?  Are customer requests gently dropping into service queues?  Perhaps people in markets that you don’t yet operate...
Posted by thoughtonomy | January 26, 2017
What does it take to get your message across when it comes to compliancy?  What’s crucial to a company being able to operate within the bounds of legislation is not...

Experience the technology for yourself

Request a demo