Digital Transformation

A new digital you

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Transforming your processes

We transform the way in which you connect to your customers, by creating a new digital you. We’ll help you to bring your services into the digital world by automating processes and creating new ways of connecting.  With our platform, we’ll see that you meet the demands of your customers, while you get more out of your legacy systems and cut your costs.

6 Process Examples

Online Service Catalogue

Allow your customers to help themselves with a custom online portal. Build your automated processes into a service catalog, and with role-based access, offer authorised users self-service requests with execution passed directly to virtual workers.

Consumer Channel Shift

We’ll help you to meet the change in the way that customers connect with you. With our platform, you can deliver new methods of reaching your customers with an automated online presence, meaning they can serve themselves with whatever they need, at any time of night or day.

Digital by Default

Avoid replacing or redeveloping your applications by using virtual workers to connect your systems. Our virtual workers interact with your legacy or back-end systems so you can deliver the service you desire – without the added cost of new applications.

Compliance and reporting

Deliver competent compliance and accurate reporting – without expanding costs. Wherever your business is based, our automation platform can accurately automate your global law and regulatory obligations.

Secure Access to Applications

Want to enable your staff to use business applications, but don’t want to grant full access or provide training? Disaggregate the access from the application with virtual workers acting as the handshake, and interacting across your systems to perform the task your people require without them needing application access.

Application Modernization

Transform your legacy applications into modern ones by using virtual workers to interact with them, instead of people. Providing you with more value from your legacy application and your employees.

Case study

100%

Execution Accuracy

Challenge
This public sector department sought a way to more efficiently handle appeals from citizens, on 10.8 million annually issued parking and traffic tickets by local authorities

Solution
By providing a digitized service, this processing centre has identified massive cost savings and a significantly improved citizen experience

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Resources

Do you want to find out more about intelligent automation? Take a look around our resources area – for all the latest case studies, data sheets, videos and more.

Latest News

28 April 2017

Here’s some clichéd opening statements for you: “In today’s fast-paced economy”….”In this digital age”….”In this modern world of computing”..  I could go on.  But I’m...

28 April 2017

Two years ago I played my part in the deployment of what was at that time the largest deployment of RPA to date, a flagship...

8 March 2017

OK, I am just going to say it…Millenials are a pain to hire. We all want them for their fresh thinking, nascent understanding of social...

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