Sales & Marketing Automation

Seizing your opportunities

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Bringing you closer to your customer

We will give you more time to spend on building your pipeline and engaging with your customers. Using our Virtual Workforce, you’ll be able to focus on nurturing your leads as we automate repetitive processes. Ultimately, we help you seize your sales opportunities by bringing you closer to your customers’ as we free you from your mundane processes.

6 Process Examples

Customer management

Stimulate growth within your customer accounts while our platform automates your customer management processes. You’ll have time to look at your accounts with a new perspective and focus on expanding your pipeline.

Forecasting

Forecast with precision as virtual workers manage data gathering, manipulation and presentation, allowing you to anticipate the future with an accurate forecast.

Reporting

Accomplish more in your day with automated reports prepared and delivered directly to your inbox, laptop or mobile device. Spend more time advancing your strategy as virtual workers collect and compile your data.

Data cleansing

Verify your data, cleanse your CRM and create a clear view of your records with automated data validation and cleansing. Our virtual workers will help unleash the potential of your information.

Credit checks

Assess rapidly so you can translate leads into customers faster with automated credit checks. Quickly arrive at a decision on potential clients with instant understanding of their financial position.

Business intelligence

Make intelligent decisions with actionable information constructed by virtual workers. Drive business growth as you spend your newly acquired time on implementing BI insights.

Case study

€1.0M

saved annually

Challenge
An analysis of service desk agent activities revealed that a high proportion of time and effort was being expended on repetitive and manually intensive tasks and activities.

Solution
The Virtual Workforce® enabled Computacenter to deliver over 89% automation of addressable activities, and increase online service interaction from 9% to 61%. The solution also delivers real value to clients across 9 European countries in 27 languages.

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Resources

Do you want to find out more about intelligent automation? Take a look around our resources area – for all the latest case studies, data sheets, videos and more.

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