Founded in London, England, Thoughtonomy has grown rapidly to serve an expanding global client base and partner network from 38 delivery centers across 4 continents. With a growing awareness and clear market opportunity across the United States, the addition of the two new locations will support further client engagement, opportunity development, and customer support.
Thoughtonomy has firmly established itself as a market leader in the development and deployment of intelligent automation. Their unique technology platform, The Virtual Workforce®, has been widely adopted due to its combination of RPA, Cognitive AI, and autonomic orchestration into a cloud based software-as-a-service model, which is deployed in a completely frictionless manner with no requirement for local client infrastructure.
As part of their worldwide expansion, Thoughtonomy has plans to double the global workforce in the next 12 months, with additional investment into strengthening its strategic partnerships with leading global, regional and specialist organizations, alongside continual enhancement of the platform.
Commenting on the announcement, Thoughtonomy CEO Terry Walby explained the decision to make this investment. “We have experienced significant success and a growing opportunity base in the US, and our unique frictionless and scalable SaaS platform has ably demonstrated our ability to deliver to a global client base.”
He added, “We have demonstrated that realizing value from Intelligent Automation is not the preserve of Global 1000 companies with tens of thousands of staff, but is applicable across the market to organizations of all sizes and industries wishing to improve workforce productivity, enhance customer experience, and innovate in service delivery. We chose Austin, Texas as one of the rising tech hubs in the U.S with access to a rich community of skilled talent, and New York City as the obvious location for a hub on the US East Coast, with its significant opportunity in insurance and finance markets.”
The Thoughtonomy Virtual Workforce® is an as-a-service automation platform. It uses software to replicate the interactions of people and technology to automate a wide range of operational and support processes quickly, cost effectively and reliably. Deployed non-disruptively, it requires no replacement of systems, deployment of agents, software development or system integration. Headquartered in London, UK, Thoughtonomy work with leading service providers, integrators, outsourcers and enterprise clients globally to realize the enormous potential of virtual workers as part of a delivery organization.