Case Study: Retail

Retail automation study

Case Study: Retail



This multinational retailer was looking to simplify a complicated process of reporting on credit on millions of customers. The information required to produce DSAR credit reports involved accessing data on an inefficient legacy mainframe system. Even though the system was inefficient, the retailer could not replace this system and began searching for an automation solution.


Our team configured an automation to emulate the human worker producing a DSAR report. By automating this process, this retailer reduced reporting time by 91% and produced an annual saving of £300k.

Add a comment

*Please complete all fields correctly

Related Articles

Automation case study
Posted by thoughtonomy | May 3, 2017
Case Study: FMCG   Challenge Launched in the early nineties, this leading UK food manufacturer had reached a growth milestone that required them to run a 24/7 service. Their service...
Stock market chart
Posted by thoughtonomy | February 23, 2017
Case Study: Financial Services   Challenge As one of the oldest mutual life assurance companies in the UK, this savings, investments and pensions organization was searching for a way to...
People walking
Posted by thoughtonomy | February 20, 2017
Case Study: Public Sector   Challenge This public sector department sought a way to more efficiently handle appeals from citizens, on 10.8 million annually issued parking and traffic tickets by...

Experience the technology for yourself

Request a demo