News
Smallest Deployment of RPA in the industry Two years ago I played my part in the deployment of what was at that time the largest deployment of RPA to date, a flagship solution delivered a few thousand miles away from our HQ in London, absorbing the workload of many hundreds of FTE and delivered...
How to Get Millenials Using Mainframes OK, I am just going to say it…Millenials are a pain to hire. We all want them for their fresh thinking, nascent understanding of social and digital, and their ability to network. Yet put them in your business and they complain about the lack of apps, struggle to...
Robotic Process Automation To Improve Customer Experience There has been a subtle change in language regarding the treatment of customers and it’s one that’s important for organisations to embrace if they want their customers to stay loyal, and their business to remain relevant. The term ‘Customer Service’ doesn’t fully reflect how businesses and customers...
The Future is Now: Here come the Robots It’s true, the robots are truly making their way from the manufacturing floor into our lives – especially in daily administrative and operational support services. These manual labor activities, which rely on common human interaction with technology and systems, can increasingly be handled by automatons, while...
How RPA Helps Us Be More Human What’s your favourite robot? The Terminator? Robocop? Perhaps you prefer yours a little more domesticated like the Dyson 360. Mechanical robots imitate nature (Prof. Rechenberg’s work is a case in point), create labour efficiencies (see Toyota) and are easy to describe. By contrast Robotic Process Automation is...
Virtual Workers Improve Job Satisfaction Something I’m often asked is whether Robotic Process Automation and Virtual Workforce technology will replace whole swathes of jobs. It makes for great copy on a slow news day to say that the robots are going to take over. But job replacement is not where Thoughtonomy is at. We’re...
6 THINGS A VIRTUAL WORKER ‘WON’T’ DO – AND 6 IT ‘CAN’T’ If you’re not sure about whether to implement Virtual Workers in your business, here’s a really quick and dirty way to help you make your mind up. 6 Things a Virtual Worker Won’t Do 1. Be late for work 2....
Why Manufacturing Is Still Leading the Productivity Charge You know when you’re casually leafing through a newspaper from the 1960’s and you come across an ad demonstrating how a machine can replace manual workers? Well that’s the position I found myself in, and it reminded me how advances in manufacturing still lead the way...
