Public Sector Automation

Creating better central and local government services

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Supporting your organisation to build a better tomorrow

As a local or central government or not-for-profit organization, your focus is on improving services for citizens while working against challenges of budget restriction and legislation. We are here to support you in focusing your expenditure on public services, by removing costs from your operations. Automation helps make every cent of your money count, providing you with a virtual workforce that can support your staff to deliver better public services.

6 Process Examples

Legacy system enablement

Legacy systems shouldn’t hold you back from delivering modern public services. We’ll help you to use your legacy systems efficiently by automating interactions using virtual workers, enhancing their functionality without disruption or change.

Online services

Let your citizens help themselves, through the construction of online services. Our virtual workers provide your citizens with answers they need without using valuable public servant time.

Application for services

Process applications for your citizens, on their time. Our platform quickly turns around applications so your citizens have the service they need, on the day that they need it.

Debt recovery

Collect missed taxes and fees from your citizens without civil servants chasing. Virtual workers automatically follow up when a payment is missed — giving you confidence your debts are retrieved.

Name and address changes

Update all your systems without using your public servants for data entry. Ensuring each department has the same information about each of your citizens— without the typical challenges of multiple system records and repetitive re-entry of information.

Reporting

Understand your departmental or organizational performance with automated reporting. Virtual workers compile and deliver your reports directly to your inbox, screen or mobile – giving you more time to implement improvements.

Case Study

500+

Staff Hours Saved

Challenge
As the NHS looks for ways to consolidate and digitize health services, they have rolled out initiatives to enhance patient outcomes.
Solution
The automation of the GP referrals process reduced the time taken from 25 minutes to just 5 minutes.Across 5 clinical specialities at ESNEFT, virtual workers released 500 hours of time, reduced spend on agency staff and improved job satisfaction.

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Resources

Do you want to find out more about intelligent automation? Take a look around our resources area – for all the latest case studies, data sheets, videos and more.

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Latest News

16 November 2018

Intelligent Automation leader enters list at #11 on back of rapid international expansion and organic growth across multiple sectors London, 16th November 2018: Thoughtonomy, the leading...

8 November 2018

Thoughtonomy outpaced eight impressive SMEs in the tight race for the prize Thoughtonomy beat off strong competition in a head-to-head race for the Growth Champion...

30 October 2018

London, 30 October Thoughtonomy, the leading Intelligent Automation platform provider, is joining industry and technology experts on the agenda at Microsoft Future Decoded – an...

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